Inclusive Minutes / Free Calls

The inclusive calls are applicable to all calls over the Digital Phone Lines only. Minutes are provided at the start of each month and unused minutes expire at the end of each month (do not roll over). Calls are deducted in 1 minute blocks from the allowance and a single call limit of 60 minutes is applied. Should a call exceed 60 minutes then normal call charges will apply for that call, in order to avoid charges simply hang up and re-dial before the hour is up.

• On-Net Calls

  Calls made to other extensions or users of the IC Digital Voice platform are not chargeable and are included within the monthly licence fee.

• UK Landline Calls

  Inclusive calls are valid to landline destinations starting with the 01,02 & 03 dialling codes.

• UK Mobile Calls

  Inclusive calls are valid to the major mobile provider networks including EE, O2, Vodafone, 3 or providers using these networks.

For Unlimited plans a maximum fair usage limit of 5,000 minutes is applicable and calls must be placed to a fair mixture between landline and mobile. These lines are specifically not for call centre or auto dialler use.

For full terms please see Annex - Line & Calls Terms (ic.uk)