Current Network Status

Current service status and future planned works and outages

 

  Normal Service   Broadband Normal Service

Notices cover - Broadband services and broadband infrastructure. This covers all variants of ADSL, FTTC, (including the FTTC element of Ethernet over FTTC ) The Internet Element is covered separately in “Internet - Network Transit Service”

  Normal Service   Ethernet 1 notice

  • PMO-10721 Mow Cop Maintenance
    Start Date - End Date : 12/06/2024 21:00 - 13/06/2024 04:00
    Status : Normal Service
    Type : Planned Maintenance

Notices cover – All Ethernet Services including all variants of Ethernet Circuits including EFM and the Ethernet element of Ethernet over FTTC. The Internet Element is covered separately in “Internet - Network Transit Service”

  Normal Service   Network Core Normal Service

Notices cover - Core Network links, Routers which have the potential to affect all other services.
DNS & Time Servers.
MPLS core network – including private managed networks and virtual circuits.

  Normal Service   Network Transit Normal Service

Notices cover – The correct functioning of links between and service both to and from Peers and Transit Providers providing onward Internet connections.

  Normal Service   IC-Air 1 notice

  • PMO-10721 Mow Cop Maintenance
    Start Date - End Date : 12/06/2024 21:00 - 13/06/2024 04:00
    Status : Normal Service
    Type : Planned Maintenance

Notices cover – Masts and backhaul to our Core network, also the sections of the broadband infrastructure which IC-Air uses. The Internet Element is covered separately in “Internet - Network Transit Service”

  Normal Service   Direct ConnectionNormal Service

Notices cover – Direct connections in buildings. The Internet Element is covered separately in “Internet - Network Transit Service”

  Normal Service   Data Centres Normal Service

Notices cover – The physical space for hosting and colocation.
The Internet Element is covered separately in “Internet - Network Transit Service”.

  Normal Service   Hosting Normal Service

Notices cover – Virtual Machines, Hosting.
The Internet Element is covered separately in “Internet - Network Transit Service”.

     Backup / Disaster Recovery Normal Service

Notices cover – The availability and service readiness of Workplace Recovery and the functions of backup services.

  Normal Service   Voice and Video Normal Service

Notices cover – IPVS notices, SIP issues, telephony issues.


  • Normal Service Normal Service
  • Maintenance Maintenance
  • Degraded Service Degraded Service
  • Critical Service Critical Service
  • Service Restored Service Restored
  • Investigating Investigating

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PMO-10721 Mow Cop Maintenance

Start Date : 12/06/2024 21:00

End Date : 13/06/2024 04:00

Impact : Medium - Brief or minor service disruption

Risk : Medium - Plan for the Impact to happen

Type : Planned Maintenance

Status : Normal Service


We will be carrying out maintenance on the routers and power systems at Mow Cop and Hanley. Brief outage is expected.





Faults can be raised during normal helpdesk opening hours and response times start to apply when a case is officially opened with the supplier following initial tests and diagnostics.