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We officially launched the IC-talk telephony platform in May offering on-premise and cloud hosted solutions for business telephony. The trials and initial soft launch have gone well with over 1,000 users live during the soft launch.
With game changing pricing and inclusive calls this represents a chance to move from legacy systems to the new and improve quality and service for your customers.
The end dates are now set and this will affect most of our customers, we are moving from a phone line with data services on to a data connection only.
Phone calls are now old tech and are now viewed just as another service like email, chat, video calling etc...
See our article from our blog;
As per normal the out of hours support logging and emergency call out system will be in operation during helpdesk closed periods.